Existing Orders

Changes to Order

• How can I make changes to my order?
• Can I cancel my order?
• Can I add to my order?
• Can I change the message?
• Can I change the delivery date?

Processing & Order Confirmation

• How do I know that my order has definitely gone through?
• I have not received my confirmation email, what do I do?

Payments and Refunds

• How do I get a VAT invoice?
• I have not received my refund, what do I do?
• What are the payment options available on Bloom Magic?