How do I know that my order has definitely gone through?

Once your order has been successfully placed, you will be redirected to our order confirmation page. This will show your order confirmation number, which will begin with BMTI- (Ireland) or BMUK- (UK), along with the details of the order.

You will also receive a confirmation email with the information regarding your order. Please allow 15-20 minutes after placing the order to receive this email. Please check your spam/junk folder for this email.