If you wish to cancel your order after it has been shipped we will do our very best to halt the delivery. In some cases we may be able to reroute the delivery to a different address. In such cases a re-delivery fee may apply.
We are not able to provide a refund for orders cancelled after they have been sent out for delivery. In such circumstances a fresh bouquet has been made up by our florists, packaged and sent for delivery. These flowers have been cut and cannot be resold or repurposed.